Laundry Lounge Privacy Policy
Intro
The Laundry Lounge team values your privacy a lot. That is why we have come up with this Privacy Policy that explains the following:
- Your information that we collect from you during your visit to our website.
- We use your information to deliver our online services.
- Anywhere else we use the information which we have collected.
Please go through this Policy to understand how we safely use and protect your data.
Note
The information we collect is from online practices only. Thus, it applies to information you share or that we collect from your website. It does not cover information that may be collected offline, such as visiting one of our physical locations or placing a call to us.
Our Services
Our services include Homecare, Clean and Press, Wash and Fold, and Dry Clean.
However, we will only be able to carry these out if you go through the undermentioned points and agree to these by free will.
Your Consent to this Policy
By accessing the Laundry Lounge website, you agree to the terms of this Privacy Policy. We want to be transparent about what information we collect and why.
Information We Collect
We will be asking for basic contact information from you when you are creating an account with us.
This information may include the following:
- Name
- Address
- Email address
- Telephone number
If you have contacted us directly- let’s, say you filled out a contact form, sent us an e-mail, or telephoned us, we do collect additional data from these interactions to make your experience with us smoother.
- Such additional information may include:
- Content of your message
- Attachments that you have sent to us.
We use additional information to answer your questions and help our representatives to contact you. The goal is to make your experience as convenient as possible at Laundry Lounge.
Note
The information we collect helps us manage your account while giving you prompt service.
What Else Do We Use Your Information For?
Laundry Lounge uses your information in the pursuance of smooth running of affairs for you as a website user. Now, in case one wonders how that is so, here it comes.
Error-Free Website
Your information comes into play in our operation and maintenance of our website to always ensure functionality and being free from errors and bugs.
Minding What We Can Do Better
Your website-use information helps us to improve the performance of our website. For example, we may add new features or services if we see that you or our other customers would benefit by them. Your activity on the website also helps us know what we are doing right and what improvements we can make.
Easing Communication
Contact information collected from the website is used to send update or current offer emails. Be rest assured that communications will always relate to the Laundry Lounge and its services. Our team will only update you on what may interest you. You are free to opt-out of marketing emails.
We can also use your phone number to:
- Contact you for customer service
- Answer any questions you may have
- Resolve issues that you may be facing with the service provided at Laundry Lounge.
Safe For All
We put your information to good use and detect fraud and prevent it. This way, our site and your information stays safe and secure.
We Do not Sell Your Info To Third Parties
We collect and use your personal information responsibly and only for the purposes outlined in this policy. We will never sell your data to third parties.
What are Log Files?
Like most websites, the Laundry Lounge team uses files that record general information from your visits to our website. These are log files and they help us understand how people use our site. Through them, we understand what we can do to better the website and customer experience.
What Information goes into Log Files?
- Your IP address
- Date/time of visit
- Pages visited
- Type of browser
- Internet Service Provider
- Number of clicks
Note
Laundry Lounge records data in a manner in which the data cannot be traced back customer’s personal identity. We only use these because the information that these log files hold helps us:
- Understand what our customers like or dislike
- Figure out where the problem is
- Fix all bugs to give you a far better experience with the Laundry Lounge.
We Use Web Beacons
Web beacons are invisible online trackers in the form of digital images sent through emails and web pages. The service industry uses these trackers to count how many users have visited their pages and how many times. These beacons collect and store certain information about customer activity on the website which the Laundry Lounge team uses to enhance website experience.
We Use Cookies
Cookies, much like their namesake, are small, harmless files.
When you use a website, these cookies learn your preferences and to keep track of your usage pattern. Laundry Lounge welcomes you to change your browser settings to turn them off if you feel comfortable in doing so. However, some features on our website may not function in case cookies are turned off. Cookies cannot, however, identify any particular person from the info collected (So, you’re safe).
Data Security
Laundry Lounge appreciates your trust in us when using our website and sharing Personal Information with us. We vow to protect it by means that are reasonably within our reach. However, it’s important to know that all online data transfer or electronic storage methods are not completely secure 100% of the time, and therefore, we cannot guarantee absolute protection.
External Links
In case our website contains links to other websites, clicking on them will lead to those external sites. Laundry Lounge does not own, manage, or contribute to these external websites. Therefore, we request you to carefully go through the privacy policies of these or any other website you visit. We are not liable for the content, policies, or other privacy practices of these external websites or applications.